gregorsamsa
Aug 26, 07:17 AM
in my experience, their support has always sucked..even from day 1 with my first PowerMac G5 back in 2004.
Let's see...
PowerMac G5 arrived with a defective superdrive, miscalibrated fans. The genius 'couldn't hear the fans', and accidentally put the repair in someone else's name, so when I tried to pick it up, I had to haggle to get it. Oh, and when I did finally get it, the superdrive was still broken. Super...
Cinema Display arrived with 7 dead pixels...I know this is a touchy issue, but the problem with their support regarding it was that none of them knew the actual number to replace it at. The phone people told me 5, the store (after the 45 minute drive there) told me 15, and another rep (who finally replaced it) told me 3.
iMac G5 had a defective power supply on arrival--would shut off randomly, some times not turning on. They refused to acknowledge this the first time we were there...the second time we were there...third time...fourth time they gave in--by saying "we'll keep it overnight." They still.."couldn't find a problem." When they gave it back, it worked for..two weeks, then the fans started being wonky. They couldn't hear that the first or second visit, on the third visit they took it overnight, "couldn't hear any audible issue", but it shutdown on them. I guess taking our word for it, they replaced the fan assembly, logic board, and power supply. Worked for a month, now it still shuts down.
MacBook Pro had the defective battery (random shutdowns), now fixed. Also, I had the screen buzz (now fixed), CPU A Whine (now fixed). They basically fixed all the issues in this machine, but were four days over their expected return time.
I'm not saying their support is totally crap, but they're certainly not consistent in performance, technical knowledge, friendliness, or even coverage. I was talking to a friend about "what I'd do if I were Steve Jobs," and the first thing we agreed on was to fire the entire AppleCare department, and all the genius', because they all seem to suck.
But hey, my iBook G4 and MacBook are fine...
You, & some others here, have obviously had more than your fair share of bad luck with Apple. Customers paying good money rightly expect to receive faultless products every time. When they don't, it's understandable they're peeved off. In this respect, Apple must do better.
Many others, however, swear by Apple's general reliability & quality of products. (My iBook, bought only last October, is used at least a few hours almost daily. So far, no problems whatsoever!). Fact is, statistics consistently prove Apple still to be one of the best computer manufacturers when it comes to longevity of their products.
PS. I'm not an Apple fanboy. My next computer (a 15.4" laptop) may not even be another Apple. But I'm 100% sure I will buy another Apple computer in future, not least because of the general high quality I know I can expect from Apple compared to many PC manufacturers, & a wonderful OS to boot! - But, then again, if Apple's QC was to deteriorate significantly, & get a consistently growing number of customer complaints...
Let's see...
PowerMac G5 arrived with a defective superdrive, miscalibrated fans. The genius 'couldn't hear the fans', and accidentally put the repair in someone else's name, so when I tried to pick it up, I had to haggle to get it. Oh, and when I did finally get it, the superdrive was still broken. Super...
Cinema Display arrived with 7 dead pixels...I know this is a touchy issue, but the problem with their support regarding it was that none of them knew the actual number to replace it at. The phone people told me 5, the store (after the 45 minute drive there) told me 15, and another rep (who finally replaced it) told me 3.
iMac G5 had a defective power supply on arrival--would shut off randomly, some times not turning on. They refused to acknowledge this the first time we were there...the second time we were there...third time...fourth time they gave in--by saying "we'll keep it overnight." They still.."couldn't find a problem." When they gave it back, it worked for..two weeks, then the fans started being wonky. They couldn't hear that the first or second visit, on the third visit they took it overnight, "couldn't hear any audible issue", but it shutdown on them. I guess taking our word for it, they replaced the fan assembly, logic board, and power supply. Worked for a month, now it still shuts down.
MacBook Pro had the defective battery (random shutdowns), now fixed. Also, I had the screen buzz (now fixed), CPU A Whine (now fixed). They basically fixed all the issues in this machine, but were four days over their expected return time.
I'm not saying their support is totally crap, but they're certainly not consistent in performance, technical knowledge, friendliness, or even coverage. I was talking to a friend about "what I'd do if I were Steve Jobs," and the first thing we agreed on was to fire the entire AppleCare department, and all the genius', because they all seem to suck.
But hey, my iBook G4 and MacBook are fine...
You, & some others here, have obviously had more than your fair share of bad luck with Apple. Customers paying good money rightly expect to receive faultless products every time. When they don't, it's understandable they're peeved off. In this respect, Apple must do better.
Many others, however, swear by Apple's general reliability & quality of products. (My iBook, bought only last October, is used at least a few hours almost daily. So far, no problems whatsoever!). Fact is, statistics consistently prove Apple still to be one of the best computer manufacturers when it comes to longevity of their products.
PS. I'm not an Apple fanboy. My next computer (a 15.4" laptop) may not even be another Apple. But I'm 100% sure I will buy another Apple computer in future, not least because of the general high quality I know I can expect from Apple compared to many PC manufacturers, & a wonderful OS to boot! - But, then again, if Apple's QC was to deteriorate significantly, & get a consistently growing number of customer complaints...
CaoCao
Feb 28, 09:36 PM
You can blame my work PC for not correcting my awful spelling. :rolleyes:
But, yes, obviously I meant influences.
Also, thank you for admitting what most people on here can see. You have no idea what you are talking about.
Correct I have no idea what causes homosexuality, neither do scientists.
Well, then why do expect us to explain it to you? Why do you expect us to justify who we are? We are who we are and we have just as much to offer the world as you do. We have families, talents and love just like anyone else. Love is rare. Why would you deny that to two adults who truly care about each other? To me, that's sick and disgusting. Keep your religion to yourself. Wallow in it's BS as much as you want. But keep it out of our lives.
I wanted to know what he expected from me, he doesn't necessarily have to know the cause(s). I don't remember saying you could not live with the person you love. Also one can not infer what "that" means from your paragraph.
But, yes, obviously I meant influences.
Also, thank you for admitting what most people on here can see. You have no idea what you are talking about.
Correct I have no idea what causes homosexuality, neither do scientists.
Well, then why do expect us to explain it to you? Why do you expect us to justify who we are? We are who we are and we have just as much to offer the world as you do. We have families, talents and love just like anyone else. Love is rare. Why would you deny that to two adults who truly care about each other? To me, that's sick and disgusting. Keep your religion to yourself. Wallow in it's BS as much as you want. But keep it out of our lives.
I wanted to know what he expected from me, he doesn't necessarily have to know the cause(s). I don't remember saying you could not live with the person you love. Also one can not infer what "that" means from your paragraph.
bankshot
Aug 7, 07:12 PM
As others have said, Time Machine is likely either a direct port of Sun's ZFS, or an equivalent implementation in HFS+. Actually, that's an interesting point -- if it's ZFS, it'll require a reformat in order to use it. If they did it themselves in HFS+, that's a lot more useful for anything besides brand new machines. Though ZFS is a much more modern design, despite all the things Apple's done to extend HFS+ in recent years (journaling, case-sensitive option, etc). Might be good to make a clean break and move forward.
Anyway, no real surprise there, unless you count the fancy glitz that Apple put on top of it. And of course, who's surprised when they do that? ;)
What I'd like to know more about is Spotlight. It was one of the most disappointing features in Tiger for me. It was supposed to revolutionize how you use the computer, but it turned out to be extremely slow and almost useless to me. I suggested from day one -- in fact from the day Steve demoed Tiger at WWDC in 2004 -- that Spotlight should not only index your online drives, but also network drives and offline media (backup CDs and DVDs). The latter two are far more useful to me personally, as I have data scattered across several different computers and on dozens of backups.
According to today's keynote, Apple has finally added support for network drives. But I wonder -- does this mean only other Leopard Macs, or any shared drive that the Mac can connect to? Can I index a Windows shared drive from my Mac, or even a Unix NFS mount? Or is it only other Macs? Once again, if it's limited to other Leopard Macs, then this would be useless for a lot of people (mostly ME! :D).
Also, will they add indexing of offline media? There's no mention of it on the Leopard Spotlight page. Do I still have time to suggest it (again)? Hmmm....
Finally, gotta wonder what those "top secret" features are, and why so secret? Maybe they might not get done in time for release, and therefore Apple doesn't want to look bad like MS pulling Vista features left and right? Surely there's not enough time for a competitor to steal the idea and get it out before Apple does? Even if "next spring" means early June... That's no time at all in large scale software projects.
Anyway, no real surprise there, unless you count the fancy glitz that Apple put on top of it. And of course, who's surprised when they do that? ;)
What I'd like to know more about is Spotlight. It was one of the most disappointing features in Tiger for me. It was supposed to revolutionize how you use the computer, but it turned out to be extremely slow and almost useless to me. I suggested from day one -- in fact from the day Steve demoed Tiger at WWDC in 2004 -- that Spotlight should not only index your online drives, but also network drives and offline media (backup CDs and DVDs). The latter two are far more useful to me personally, as I have data scattered across several different computers and on dozens of backups.
According to today's keynote, Apple has finally added support for network drives. But I wonder -- does this mean only other Leopard Macs, or any shared drive that the Mac can connect to? Can I index a Windows shared drive from my Mac, or even a Unix NFS mount? Or is it only other Macs? Once again, if it's limited to other Leopard Macs, then this would be useless for a lot of people (mostly ME! :D).
Also, will they add indexing of offline media? There's no mention of it on the Leopard Spotlight page. Do I still have time to suggest it (again)? Hmmm....
Finally, gotta wonder what those "top secret" features are, and why so secret? Maybe they might not get done in time for release, and therefore Apple doesn't want to look bad like MS pulling Vista features left and right? Surely there's not enough time for a competitor to steal the idea and get it out before Apple does? Even if "next spring" means early June... That's no time at all in large scale software projects.
appleguy123
Feb 28, 08:19 PM
It matters that you describe it as fornication.
What has this dubious claim to do with anything? :confused:
He's trying to equate in our minds homosexuality, rape, and pedophilia.
What has this dubious claim to do with anything? :confused:
He's trying to equate in our minds homosexuality, rape, and pedophilia.
croooow
Apr 8, 08:17 AM
what you(Best Buy) did was take $100 from the customer and lock them in from buying anywere else!
Yeah, Best Buy took that $100 alright...they held a gun to each customer's head and told them flat out - "we have no more in stock so you better pay us $100 or else"
If you believe this was actually some sort of BB ruse, and still paid your money, then you deserve what you get. Start taking responsibility for your own actions for a change.
I don't think anyone is saying that Bestbuy did anything illegal. But it is not good customer service to take advantage of people in this way. People are led to believe that $100 will get them closer to the iPad they want.
Yeah, Best Buy took that $100 alright...they held a gun to each customer's head and told them flat out - "we have no more in stock so you better pay us $100 or else"
If you believe this was actually some sort of BB ruse, and still paid your money, then you deserve what you get. Start taking responsibility for your own actions for a change.
I don't think anyone is saying that Bestbuy did anything illegal. But it is not good customer service to take advantage of people in this way. People are led to believe that $100 will get them closer to the iPad they want.
gorgeousninja
Mar 22, 08:18 PM
10" Tab, here I come!
cool.. maybe if you hang out long enough at your local store you'll find another Tab customer one day and you can both form a support group...
cool.. maybe if you hang out long enough at your local store you'll find another Tab customer one day and you can both form a support group...
polyesterlester
Aug 7, 03:55 PM
From the Xcode 3.0 (http://www.apple.com/macosx/leopard/xcode.html) page:
"Project Snapshots
"Record the state of your project anytime, and restore it instantly. Experiment with new features without spending time or brain cells committing them to a source control system. Like saving a game in Civilization 4, Xcode 3.0 lets you go back in time without repercussions. If only reality worked this way at the Pentagon..."
I love you, Apple.
"Project Snapshots
"Record the state of your project anytime, and restore it instantly. Experiment with new features without spending time or brain cells committing them to a source control system. Like saving a game in Civilization 4, Xcode 3.0 lets you go back in time without repercussions. If only reality worked this way at the Pentagon..."
I love you, Apple.
Bosunsfate
Aug 5, 04:44 PM
I'm sure it will have a sensor on the computer... but as an added selling point, a second sensor on the Apple display... so you can put your computer under your desk and still use Front Row.
I agree. You'll have multiple options either way.
I think the really big display update, would be just that. A 40" or 50" monitor.:rolleyes:
I agree. You'll have multiple options either way.
I think the really big display update, would be just that. A 40" or 50" monitor.:rolleyes:
sam10685
Jul 27, 10:14 PM
(I hate P4s)
you can't make a statement like that. that's like saying "i hate general electric air conditioners." what the heck? all CPU's (and air conditioners) do the same thing.
you can't make a statement like that. that's like saying "i hate general electric air conditioners." what the heck? all CPU's (and air conditioners) do the same thing.
chrono1081
Apr 8, 03:46 AM
This is a victory for all the elitist fanboys who think that Apple products should only be sold in Apple Stores in upscale shopping areas.
You know that no one thinks that way right? I never understood all of these "fanboy" posts saying things that these mysterious "fanyboys" that I've never seen supposedly say.
You know that no one thinks that way right? I never understood all of these "fanboy" posts saying things that these mysterious "fanyboys" that I've never seen supposedly say.
takao
Dec 4, 09:01 PM
I started the Italian Tour thing earlier today. Half of it is fun but half is just annoying. Theres a race with a murcielago at night, which is awesome but the damn car spins out if you dont hold the wheel perfectly straight while you break or accelerate, making it very difficult to keep any reasonable speed. The Alfa Romeo in the first leg of the tour is almost as bad. But the Ferrari race at Monza? Easy as pie, i got gold on my first attempt without much fight from the AI.
hahe same here.. though i was close on the first alfa and rally challenge but the ferrari one: 1st corner you are first place and then you can just finish the race 'safe' but the lambo one... what a PITA .. it even spined out on me in a fast corner just because i went off the throttle slightly
i already took a mental note to avoid _that_ lambo for the challenge
hahe same here.. though i was close on the first alfa and rally challenge but the ferrari one: 1st corner you are first place and then you can just finish the race 'safe' but the lambo one... what a PITA .. it even spined out on me in a fast corner just because i went off the throttle slightly
i already took a mental note to avoid _that_ lambo for the challenge
digitalbiker
Aug 25, 03:31 PM
Over the years I have bought a lot of computers for my business from a lot of different venders. To be honest Apple hardware support has never impressed me! :mad: I have actually had much better support from Dell than from Apple.
As far as .Mac goes it is one of the most poorly supported systems I have ever used in my life. They have a lousey limited faq sheet, common problems, email support is pitiful, and they don't take voice support. .Mac is a joke for $100.00 a year.
In general Apple's entire help system in OS X sucks. Searchs within the context of an application gives you all kinds of crap from every application on the system. Also there is no depth to the system. If your problem isn't the most elementary problem possible (99% of which you can figure out yourself) then it won't be in any of the help files.
As far as .Mac goes it is one of the most poorly supported systems I have ever used in my life. They have a lousey limited faq sheet, common problems, email support is pitiful, and they don't take voice support. .Mac is a joke for $100.00 a year.
In general Apple's entire help system in OS X sucks. Searchs within the context of an application gives you all kinds of crap from every application on the system. Also there is no depth to the system. If your problem isn't the most elementary problem possible (99% of which you can figure out yourself) then it won't be in any of the help files.
QCassidy352
Jul 14, 02:32 PM
intersting that the price differences are quite large. I was also hoping for an all-quad line up and a case redesign. I've never liked the look of the G5.
Arn/powers that be - can you tell us whether or not you consider this source to be reliable? Have you ever heard from them in the past?
Arn/powers that be - can you tell us whether or not you consider this source to be reliable? Have you ever heard from them in the past?
justaregularjoe
Feb 28, 03:17 PM
Wow. I have never, ever in my life been so tempted to troll a MacRumors thread, nor have I ever been so infuriated by the use of a set of double quotation marks.
Gay marriage is not "marriage." Gay marriage is marriage.
Gay people are not "gay." They are gay.
So a few things:
1) Deal with it.
2) Gays are going to keep on getting married. Whether that means that they have to leave your ass-backwards country to come to a real civilization to do so, or write their own damn marriage contract and hire a rational person to perform the ceremony, they will.
3) As Lee said, what two consenting adults do in the privacy of their own homes (hell, anywhere, in fact) is their own damn business.
4) The claim by Bill McEnaney that gay people living together "should have purely platonic, nonsexual relationships with one another" is outrageous. (NB that this person had just said they must live "as siblings" which is weird, given that platonic love is only reservation from physical romance, not emotional romance...)
5) If you are going to pull the "protect the sanctity of marriage" card on me, think very hard about the institutions of divorce and annulment.
6) Many people (and many of the small number who claim to anyway) do not share your beliefs. Catholics have sex. In and out of marriage. *See Point One.*
7) Please try to be just a smidgen more cultured in your attitudes, and a little less abrasive in sharing them. Though I try to reserve judgment, I am currently not alone in thinking that you are completely insane just by your posts in this thread.
I feel better now. :)
Gay marriage is not "marriage." Gay marriage is marriage.
Gay people are not "gay." They are gay.
So a few things:
1) Deal with it.
2) Gays are going to keep on getting married. Whether that means that they have to leave your ass-backwards country to come to a real civilization to do so, or write their own damn marriage contract and hire a rational person to perform the ceremony, they will.
3) As Lee said, what two consenting adults do in the privacy of their own homes (hell, anywhere, in fact) is their own damn business.
4) The claim by Bill McEnaney that gay people living together "should have purely platonic, nonsexual relationships with one another" is outrageous. (NB that this person had just said they must live "as siblings" which is weird, given that platonic love is only reservation from physical romance, not emotional romance...)
5) If you are going to pull the "protect the sanctity of marriage" card on me, think very hard about the institutions of divorce and annulment.
6) Many people (and many of the small number who claim to anyway) do not share your beliefs. Catholics have sex. In and out of marriage. *See Point One.*
7) Please try to be just a smidgen more cultured in your attitudes, and a little less abrasive in sharing them. Though I try to reserve judgment, I am currently not alone in thinking that you are completely insane just by your posts in this thread.
I feel better now. :)
mactoday
Apr 6, 10:56 AM
What is the obsession with back-lit keys?
Do you actually look at the keyboard when you're typing?
It's ****ing great option while working at night in bed.
Do you actually look at the keyboard when you're typing?
It's ****ing great option while working at night in bed.
generik
Sep 13, 05:34 AM
Seems like someone in Anantech has managed to do just that with the upcoming Clovertown chips (http://anandtech.com/mac/showdoc.aspx?i=2832&p=6).
It is like the iMac/Mac Mini -> Merom all over again!
It is like the iMac/Mac Mini -> Merom all over again!
Marx55
Aug 27, 10:53 AM
1. My iMac Core Duo 17" was very quiet. Never heard the fans except using photoshop under rosetta, playing 3D games under XP and during the hardware test. Those fans are powerful when required, make noise like a big hair dryer and you think the computer's gonna lift off and fly away. But on normal use all you hear is the hard drive. I had a desk that happened to resonnate at the frequency of the hard drive which was horrible, but when put on the corner of the desk it was fine. You could crack it open and replace the noisy Maxtor drive with a Seagate Barracuda if you want the absolute silent computer.
2. I hooked up a 20" Dell Screen to the iMac. Worked nicely. the iMac supports up to 23" in dual screen mode.
3. Only has a Firewire 400 Port. You won't get dual 800 on iMac... get a Mac Pro. You could put it in another room, make a hole in the wall for the screen cable and firewire cables and use wireless keyboards and mouses. ;)
Thanks. Yet, I am looking for the return of the Cube (reasonably priced this time, to be a best-seller) or the Mac mini "Pro". BTW, I do not want to pay "twice" for the monitor.
2. I hooked up a 20" Dell Screen to the iMac. Worked nicely. the iMac supports up to 23" in dual screen mode.
3. Only has a Firewire 400 Port. You won't get dual 800 on iMac... get a Mac Pro. You could put it in another room, make a hole in the wall for the screen cable and firewire cables and use wireless keyboards and mouses. ;)
Thanks. Yet, I am looking for the return of the Cube (reasonably priced this time, to be a best-seller) or the Mac mini "Pro". BTW, I do not want to pay "twice" for the monitor.
stefman
Nov 28, 09:46 PM
What kind of ridiculous Mafia tactics are those? This is so stupid, what if I don't buy a single Universal song? Why should they get any money?
:mad:
:mad:
pkson
Apr 19, 05:41 PM
After reading some of the lawsuit, I had to post this..
http://pk.funnyseoul.com/wp-content/uploads/2010/11/2010-11-04_174623.jpg
http://pk.funnyseoul.com/wp-content/uploads/2010/11/pn_20101104170853.jpg
http://pk.funnyseoul.com/2010/11/galaxy-tab-released/
http://pk.funnyseoul.com/wp-content/uploads/2010/11/2010-11-04_174623.jpg
http://pk.funnyseoul.com/wp-content/uploads/2010/11/pn_20101104170853.jpg
http://pk.funnyseoul.com/2010/11/galaxy-tab-released/
DStaal
Sep 13, 09:35 AM
It would be nice if 10.5 would allow a more 'blind' method to utilize these cores, versus having programmers specificly program for multi-core. Now that would be extremely helpful and allow a more simultanous workflow.
How much more 'blind' do you want it? All the programmer has to do at this point is use multiple threads. Even if they don't, multiple cores will be automatically used for system and other processes.
Splitting one thread so that it ran cocurent with itself is a recipie for massive trouble. Mac OS X is about as blind as any system out there for the programmer. There may be some more optimizations that the system could make in it's own handling of multiprocessing, but from a programmer's perspective it doesn't matter how many cores the system has. (Unless you really want it to.)
How much more 'blind' do you want it? All the programmer has to do at this point is use multiple threads. Even if they don't, multiple cores will be automatically used for system and other processes.
Splitting one thread so that it ran cocurent with itself is a recipie for massive trouble. Mac OS X is about as blind as any system out there for the programmer. There may be some more optimizations that the system could make in it's own handling of multiprocessing, but from a programmer's perspective it doesn't matter how many cores the system has. (Unless you really want it to.)
Chip NoVaMac
Apr 8, 12:17 AM
Not really a spectacle. They take the evening's drop shipment and get it into inventory. they sell it at the three places I can check before the Mall even opens, for example: Kenwood Town Center in Cincinnati opens at 7:00 for mall walkers. They let people in line at that time. The store opens at 8:00 to give "reservations" to the line standers for their choice of the available stock. They start processing/selling at about 8:30 and distribution is usually complete before 10:00 when the mall stores open and shoppers arrive. Apple doesn't open for sales till 10:00 either. So they are actually avoiding the spectacle and line in front of the store during normal hours, which you would have if everyone showed up around 4:00 or 5:00 to be around for the afternoon drop-shipment.
I like Apple's approach on the iPad 2 vs my experience with the iPhone 4 - where I and 20+ of my closest friends packed the Reston Apple Store in order to see if we could score the iPhone 4 from that mornings delivery.
I like Apple's approach on the iPad 2 vs my experience with the iPhone 4 - where I and 20+ of my closest friends packed the Reston Apple Store in order to see if we could score the iPhone 4 from that mornings delivery.
supremedesigner
Jul 14, 03:39 PM
Make a copy of Toast and use one copy for one drive and the other copy for the other drive.
Ohhhh! That could work. Have anyone tried this before? Thanks! I'll check on it when I get home! :D
Ohhhh! That could work. Have anyone tried this before? Thanks! I'll check on it when I get home! :D
boncellis
Apr 6, 02:11 PM
I think it's mostly about the price. I, for one, can't see myself not buying the original (iPad) when the competition is the same price. When there are more commoditized components then Android tablets will have a more enticing pricepoint and consumers will be more likely to buy them.
Mister Snitch
Mar 31, 02:46 PM
I knew it would happen eventually.
https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiDTggufEtuFTDPIYmPwduoyvRY-dwM34gy31vHH7F85sH8QYknPonTj_h54e75UP5d1LHjY-ZnaVJtHJHzB3gcVznq0xR5u8ehORsOZvNMS-Gxr-4y2GDLFUU8idVaYC4WJB77fC-_5Ixy/s1600/darth-vader-face.jpg
It was.... their DESTINY!
https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiDTggufEtuFTDPIYmPwduoyvRY-dwM34gy31vHH7F85sH8QYknPonTj_h54e75UP5d1LHjY-ZnaVJtHJHzB3gcVznq0xR5u8ehORsOZvNMS-Gxr-4y2GDLFUU8idVaYC4WJB77fC-_5Ixy/s1600/darth-vader-face.jpg
It was.... their DESTINY!
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